Privacy Policy

Introduction

Free Planet Connect Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Free Planet Security mobile application and related services.

Information We Collect

Information You Provide

• Account registration information (email address, username)
• Customer support communications
• Feedback and survey responses

Information Automatically Collected

• Device information (device type, operating system version)
• App usage analytics (features used, session duration)
• Network security events and threat detection logs
• Performance and crash data

How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our security services
• Detect and prevent security threats
• Improve app performance and user experience
• Send important service notifications
• Provide customer support
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement industry-standard security measures to protect your information, including:

• End-to-end encryption for sensitive data
• Secure data transmission protocols
• Regular security audits and assessments
• Limited access controls for employee data access
• Secure data storage with encryption at rest

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Account information is retained while your account is active and for a reasonable period thereafter. Security logs are retained for analysis and threat detection purposes.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us: